• What is learning design?
• Designing your learning
• Learning design
  framework
• Discrete learning designs
• Choosing the
  learning design
  1. Type 1: Task-directed
  2. Type 2: Task-guided
  3. Type 3: Task-autonomy
  4. Learning design outcomes
• RPL models
• Basic principles of
  online learning design
• Web 2.0 technologies
• Employability skills

Type 2: Task-guided

Example 1

Series 10 Toolbox learning object: The customer's always right? - Customer service

The learner is an employee in a retail company. The learning object is seeking to help the learner to deal with customers’ concerns and problems. A scenario is used to present a problem. The learner is guided to engage virtually with the customer to identify the problem and to explore possible ways to resolve. The learner must decide what decisions to make and is guided by the success or otherwise of these decisions. Source

In order to be able to make the best choices, the learning design provides the learner with access to relevant content and information. The learner is able to consult this information at any time to assist in the process of dealing with the customer. At the end of the setting, a final activity provides the learner with the opportunity to practice what has been learned in a single large task. Source